29 August 2022


Domains of Change Effective and equitable service delivery

Effective and
Service Delivery

In order to achieve this we see three pivotal domains of change: decentralised democratic systems, effective and equitable service delivery, and local sustainable development.

Effective and equitable service delivery, contributes to improved life quality and is the main vehicle in creating equal opportunities for everyone on the local level. Locally-anchored decisions help to improve the effectiveness and quality of public services as they are based on local realties and people’s different needs.


  • PROSTO - Support to Services Accessibility in Ukraine
    The project focuses on supporting hromadas in the establishment and modernization of Administrative Service Centers (ASCs) to improve citizens’ access to services on local level. The project is implemented between July 2021 and October 2023, and builds on SALARs experiences working with U-LEAD with Europe.
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  • Sustainable municipal waste management services in North Macedonia
    This project has the overall aim to improve municipal waste management services in North Macedonia with a view to full compliance with EU standards, thus improving environmental sustainability and quality of life for all inhabitants. By helping municipalities to improve their waste management planning process, organisational capacity, data collection and communication with citizens, it will demonstrate the true scale of action, capacity and resources needed at local level to move towards compliance with EU standards.
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  • IRAQ - Local Governance Development
    The Project Local Governance Development in Iraq (LOGDEVI) is currently being implemented by the Swedish Association of Local Authorities and Regions (SALAR), and its affiliate SKL International, together with the Iraqi Research Foundation for analysis and Development (IRFAD). Implementation period runs from 2018 to 2022, with a focus on the three governorates of Duhok, Diwanyah and Muthanna.
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  • serbia country side
    SERBIA - Support to Municipalities on the Road to EU Accession
    This project has the overall aim of preparing Serbian local authorities for EU accession, with improved conditions for high-quality services, enhanced dialogue with stakeholders and more efficient local administrations. It continues the successful partnership between the Serbian and Swedish local government associations, Standing Conference of Towns and Municipalities (SCTM) and SALAR/SKL, between 2011 and 2015.As Serbia approaches a potential date for EU accession there is a need for municipalities and the local government association SCTM to prepare. Higher-quality services, enhanced dialogue with stakeholders and more efficient local administrations will be essential if the country is to meet EU standards and make the most of the opportunities that accession will bring.
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  • u-lead logo
    UKRAINE - Local Empowerment, Accountability and Development Programme
    Decentralisation is one of the most important reforms of the Ukrainian government. To succeed in this reform it was crucial to reinforce the service delivery capacities of the public administration, including delegation of mission, mandate and responsibilities to local self-government bodies.The U-LEAD programme was initiated by the Government of Ukraine and the EU to support Ukraine’s decentralisation reform. Sida was delegated by the EU to implement support to improved administrative service delivery to the population by supporting the establishment or modernisation of up 600 Administrative Service Centres (ASCs) in newly amalgamated communities (hromadas).SKL International implements part of the task on behalf of Sida. The activities were divided into the Inception Phase and the Roll-Out Phase.
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    COLOMBIA - Peace, sustainable development and inclusion at the local level
    Fortalecimiento Institucional Ciudadano para al Desarrollo Territorial (FOINCIDE) sets out a 4.5 year intervention that aims to improve the prospects for peace and sustainable development in Colombia through greater inclusion, accountability and equity at the local level.
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  • Bosnia
    BOSNIA AND HERZEGOVINA - Strengthening Associations of Municipalities and Cities
    Bosnia and Herzegovina’s (BiH) two Associations of Municipalities and Cities (AMCs) represent all the local self-government units in the country, apart from the Brčko District. As the country pursues EU membership these Associations are uniquely positioned to help advance EU integration, as a substantial number of mandatory European-law-based regulations have to be carried out by local governments.
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  • Cuban flag
    CUBA - Efficient and Sustainable Municipal Management and Development
    The project will promote sustainable local development with a participatory approach and is carried out in co-operation with the Centre for Local and Community Development (CEDEL) of the Ministry of Science, Technology and Environment (CITMA) in Cuba and SALAR through SKL International.
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SALAR International

SALAR International is a company, owned by the Swedish Association of Local Authorities and Regions. We focus on the development of well-functioning local and regional administrations.